CALL FIRST

24 hour phone banking
(515) 221-2929

FIRST BANK'S commitment to better sirvice and convenience in banking is continued with CALL FIRST, a 24 hour phone banking service.

CALL FIRST provides FREE 24 hour access to your accounts at FIRST BANK and it's as close as the nearest touch tone phone.

Now That's Convenience!

You can get your account balance, the payoff on your loan, or transfer funds. CALL FIRST is the direct line to your financial information.

HOW TO USE CALL FIRST
You can use CALL FIRST 24 hours a day, from any touch tone phone by calling (515) 221-2929 or by dialing our automated phone system at (515) 440-7120 and select option 1. To access your accounts you will need your account numbers and your Personal Identification Number (PIN).

Your PIN is the last four digits of the social security number or tax I.D. number listed on the account you are accessing. You can change your PIN once you are in the system by following the prompts on the menu.

You will receive a choice of several options that will assist you as you use CALL FIRST. The various options are listed below.

How to use CALL FIRST MAIN MENU
Press 1, for account information.
Press 2, for check verification.
Press 3, for miscellaneous information.

ACCOUNT INFORMATION MENU
Press 1, for Checking information.
Press 2, for Savings information.
Press 3, for Certificate of Deposit information.
Press 4, for Loan information.
Press 9, to return to the previous menu.

CHECKING MENU
Press 1, for your current balance and last deposit.
Press 2, to review transactions or receive a fax.
Press 3, to transfer funds.
Press 4, to make a payment.
Press 5, for other checking functions.
Press 9, to inquire into other accounts or to change your PIN.

SAVINGS MENU
Press 1, for your current balance and last deposit.
Press 2, to review transactions or receive a fax.
Press 3, to transfer funds.
Press 4, to make a payment.
Press 5, for interest information.
Press 9, to inquire into other accounts or to change your PIN.

CERTIFICATE OF DEPOSIT MENU
Press 1, for current balance.
Press 2, to review transactions or receive a fax.
Press 3, for interest information.
Press 9, to inquire into other accounts or to change your PIN.

LOAN MENU
Press 1, for current balance, loan payment or information.
Press 2, to review transactions or receive a fax.
Press 3, for interest information.
Press 4, to transfer funds.
Press 5, for loan pay-off information.
Press 9, to inquire into other accounts or to change your PIN.