POLICY NOTICE FOR FIRST BANK
Protecting your privacy is important to FIRST BANK and our employees.
We want you to understand what information we collect and how we
use it. In order to provide our customers with a broad range of
financial products and services as effectively and conveniently
as possible, we use technology to manage and maintain customer information.
The following policy serves as a standard for all FIRST BANK Employees
for collection, use, retention, and security of non public personal
What Information We Collect
We may collect "non public personal information" about you from
the following sources:
- Information we receive from you on applications
or other loan and account forms;
- Information about your transactions with us or
- Information we receive from third parties such
as credit bureaus.
"Nonpublic personal information" is nonpublic information
about you that we obtain in connection with providing a financial
product or service to you. For example, nonpublic personal information
includes information regarding your account balance, payment history,
and overdraft history.
What Information We Disclose
- We are permitted under law to disclose nonpublic
personal information about you to other third parties in certain
circumstances. For example, we may disclose nonpublic information
about you to third parties to assist us in servicing your loan
or account with us, to government entities in response to subpoenas,
and to credit bureaus. We do not disclose any nonpublic personal
information about you to anyone, except as permitted by law.
If you decide to close your account(s) or become an inactive customer,
we will continue to adhere to the privacy policies and practices
described in this notice.
- We may disclose the following information to
companies that perform marketing services on our behalf or to
other financial institutions with whom we have joint marketing
- Information we receive from you on applications
or other forms, such as "your name, address, social security
number, phone number and income"
- Information about your transactions with
us or others, such as "your account balance, payment history,
parties to transactions, and credit card usage"; and
- Information we receive from a consumer reporting
agency, such as " your creditworthiness and credit history".
We also take steps to safeguard customer information. We restrict
access to your personal and account information to those employees
who need to know that information to provide products or services
to you. Employees who violate these standard will be subject to
disciplinary measures. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your non
public personal information.
Many commercial websites use a technology called "cookies"
to provide you with tailored information from their website. FIRSTBANK's
website does not use "cookie" technology.
Our Internet Web
Visitors to the FIRST BANK Web site remain anonymous. We do not
collect personal identifying information about site users, unless
you choose to provide such information to us. Standard software
is used to collect and store ONLY the following non-identifying
information about our visitors; the name of the domain from which
you access the Internet (for example, aol.com, if you are connecting
from an America Online account, or iastate.edu if you are connecting
from Iowa State University's domain); the date and time you access
our site; and the Internet address of the Web site from which you
linked directly to our site.
If you submit an online application, it will be
transmitted over a 128-bit encrypted secure server and will alert
you to this fact. This is the case where confidential information
such as your account number or social security number is requested.
Visitors may elect to provide us with personal information
via e-mail. This information is used internally, as appropriate,
to handle the sender's request and manage the FIRST BANK Web site.
It is not disseminated or sold to other organizations. Visitors
should, however, keep in mind the e-mail is not necessarily secure
against interception. If you do not agree with the use of this information,
or are not comfortable with the level of privacy please cancel e-mail
before it is sent. Visitors should call us directly at (515) 225-2641
if requests or statments include sensitive or private information,
such as your account numbers, credit card numbers or social security
number. FIRST BANK will NEVER ask you for your Personal Identification
Number (PIN) for your FIRST BANK ATM card or Debit card. If you
are asked for this information, please call (515) 225-2641 and report
it to a customer service representative immediately.
FIRST BANK does not knowingly solicit data from children, and we
do not knowingly conduct online marketing to children. We recognize
that protecting children's identities and privacy online is important
and that the responsibility to do so rests with both the online
industry and with parents.
If you believe FIRST BANK has misused information
obtained through our relationships with you or through our Web site,
please contact FIRST BANK at (515) 225-2641 to resolve any disputes.